Business Details
45 Years
experience
Emergency
services
Your Trusted Auto Repair & Towing Service in Florence, KY
Since 1981, Bob's Service Center has been a trusted name in automotive care and towing services across Northern Kentucky. As a family-owned business, we combine decades of hands-on experience with a commitment to honest, customer-focused service. Our team of certified technicians specializes in comprehensive auto repair, from routine maintenance like oil changes and tire services to complex engine diagnostics and AC system repairs. We operate a full-service shop equipped to handle domestic and import vehicles, offering 24/7 emergency towing that prioritizes vehicle safety and damage prevention.With deep local knowledge of Florence and surrounding areas, we've built lasting relationships through transparent pricing, licensed and insured operations, and a dedication to resolving automotive issues efficiently. Our reputation for reliability spans generations, serving both everyday drivers and commercial clients who depend on our expertise for fleet maintenance and roadside assistance. Every service we provide reflects our core values of integrity, technical proficiency, and community trust, ensuring vehicles receive the highest standard of care.
Services
Towing Services
Auto Repair
Oil Changes
Tire Repair
Engine Services
AC Repair
Emergency Roadside Assistance
Details
- Year established: 1981
Highlights and features
- We have over 40 years of experience in auto repair and towing.
- Our team consists of certified experts with extensive experience.
- We provide 24/7 personalized customer support.
- Our company is licensed and insured.
- We offer clear pricing and local knowledge.
What people say
Customer-focused service
Reliable and affordable
Honest and expert service
Fast response
Safe vehicle transport
Services
Towing Services
Our 24/7 towing services provide emergency vehicle transport with modern flatbed trucks that prevent damage during recovery. We handle cars, motorcycles, RVs, and commercial vehicles across Northern Kentucky. Our licensed operators respond rapidly to accidents, breakdowns, and lockout situations with industry-standard safety protocols.
Auto Repair
Comprehensive auto repair covers engine diagnostics, brake systems, suspension work, and electrical issues for domestic and import vehicles. Our certified technicians use advanced tools to ensure repairs meet manufacturer specifications while maintaining transparent communication about required work and costs.
Oil & Filter Change
Regular oil and filter changes maximize vehicle longevity and performance. We use high-quality lubricants and filters to protect engines, following manufacturer-recommended intervals for passenger cars, trucks, and commercial fleets in Northern Kentucky.
Engine Services
From spark plug replacements to complete engine overhauls, our mechanics diagnose and repair all internal combustion components. We address performance issues, fluid leaks, and mechanical failures while ensuring proper calibration of modern engine management systems.
AC Flush & Repair
Our AC services restore cooling efficiency through refrigerant replacement, component diagnostics, and system pressure testing. We repair compressors, condensers, and ventilation systems to maintain passenger comfort and prevent overheating in all vehicle types.
People
Bob Pope
Owner
Bob Pope co-owns Bob's Service Center with Tom Pope, overseeing daily operations since 1981. He ensures technical excellence and customer satisfaction through hands-on management of repair services and community engagement.
Tom Pope
Owner
Tom Pope co-founded Bob's Service Center with Bob Pope, maintaining quality control over towing operations and technician training. He prioritizes modern equipment investments and local business partnerships across Northern Kentucky.
Questions
What areas do you service?
We serve Florence, Erlanger, Ft. Mitchell, Union, Burlington, and all Northern Kentucky communities including Villa Hills, Crescent Springs, and Crestview Hills.
Do you offer 24-hour emergency towing?
Yes, our 24/7 towing service responds to breakdowns and accidents at any hour with licensed operators and modern flatbed equipment across Northern Kentucky.
What auto repair services do you provide?
We handle oil changes, engine diagnostics, brake repairs, AC system maintenance, tire services, and complete mechanical repairs for domestic and import vehicles.
Are your technicians certified?
Yes, our team includes certified mechanics with extensive experience in modern automotive systems, supported by ongoing training in the latest repair technologies.
How quickly can you respond to towing requests?
Our average response time is under 30 minutes for emergency towing calls in Florence and surrounding areas during normal weather conditions.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers for towing and repair services, providing necessary documentation for claims processing.
