Business Details
Emergency
services
Expert Auto Repair Services in Jacksonville, FL
At Norman Bros. Auto Repair, we combine decades of automotive expertise with a commitment to integrity and customer satisfaction. Founded by military veterans, our Jacksonville-based shop brings over 33 years of hands-on experience in servicing all makes and models, including foreign vehicles. Our team prioritizes transparent communication, fair pricing, and urgent problem resolution while maintaining a focus on preventative maintenance. We serve both local residents and surrounding areas, offering emergency repairs, comprehensive diagnostics, and routine maintenance.Our veteran-owned operation emphasizes trust, accountability, and community values, ensuring every customer receives personalized attention and professional service. With a proven track record of quality workmanship and repeat clientele, we strive to be the definitive automotive solution for Northeast Florida drivers.
Services
Oil Changes
Brake Repair
Engine Replacement
Tire Balancing
AC Repair
Tune-Ups
Suspension Repair
Fuel System Service
Preventative Maintenance
Emergency Towing
Highlights and features
- We employ ASE-certified mechanics with over 33 years of combined automotive experience.
- Our veteran-owned operation maintains strict ethical standards and transparent pricing.
- We offer complimentary diagnostics for check engine light issues and AC system checks.
- Our facility handles complete engine replacements and complex mechanical repairs.
- We provide 10% military discounts with valid service identification year-round.
What people say
5-star service
No unnecessary repairs
Competitive pricing
Military discounts
Quick turnaround
Services
Oil Changes
Regular oil changes maintain engine performance and longevity. Our technicians use premium lubricants and filters to protect your vehicle's engine. This essential maintenance service prevents costly mechanical failures while improving fuel efficiency and overall vehicle performance.
Brake Repair
Our comprehensive brake system diagnostics identify wear patterns and safety concerns. We replace pads, rotors, and fluids using quality components. Timely brake maintenance ensures optimal stopping power and prevents expensive damage to related systems.
Engine Replacement
We specialize in complete engine replacements for domestic and foreign vehicles. Our experienced mechanics handle complex installations with precision. This critical service restores vehicle functionality when repair options are no longer viable, using tested powertrain components.
Tire Balancing
Precision tire balancing improves ride quality and extends tire lifespan. Our computerized equipment detects weight distribution issues. Properly balanced tires enhance vehicle handling while reducing vibration and uneven tread wear.
AC Repair
Our AC diagnostics identify refrigerant leaks and component failures. We repair compressors, recharge systems, and replace faulty parts. Maintaining proper AC function ensures passenger comfort and prevents humidity-related interior damage during Florida's hot seasons.
People
Rodney Jackson
Lead Mechanic
Lead mechanic with 33 years of automotive repair experience. Specializes in complex diagnostics and engine rebuilds. Maintains ASE certification and stays current with evolving vehicle technologies. Provides technical guidance to junior technicians.
Raymond Jackson
Co-Owner
Co-owner and business operations manager. Oversees customer service standards and pricing transparency. Former military veteran committed to community values. Ensures daily shop operations align with company mission and ethical principles.
Questions
What auto repair services do you offer?
We handle complete automotive maintenance including oil changes, brake repairs, engine replacements, AC system service, and emergency diagnostics for domestic and foreign vehicles.
Are your mechanics certified?
Our lead mechanic holds ASE certification with 33 years of hands-on experience. All technicians complete ongoing training to maintain technical proficiency with modern vehicle systems.
Do you offer military discounts?
Yes, we provide 10% off all services for active duty and retired military personnel with valid identification. This discount applies year-round to all repair and maintenance services.
What are your business hours?
We operate Monday through Friday from 8:00 AM to 5:00 PM. Emergency repair services are available during operating hours with after-hours towing coordination through affiliated providers.
Do you service foreign vehicles?
Yes, our technicians work on all makes and models including foreign imports. We maintain specialized diagnostic equipment and technical resources to service modern international vehicle designs.
Can I schedule an appointment?
We recommend scheduling appointments for routine maintenance, but accommodate walk-ins when possible. Emergency repairs receive priority scheduling during business hours.
