Business Details
17 Years
experience
Your Trusted Auto Repair Partner in Woods Cross
Cole's Auto Repair & Service was founded on the principle of providing honest, reliable automotive care in a market where trust is often lacking. With over two decades of hands-on experience, our owner began working on cars professionally after completing auto mechanic classes in high school, earning an AAS degree in auto mechanics from Salt Lake Community College, and later obtaining a Bachelor's degree in business management. Our team combines technical expertise with ethical business practices, having previously worked at major dealerships before establishing this independent shop to prioritize customer trust over profit-driven repairs. We specialize in comprehensive vehicle diagnostics, maintenance, and repairs for domestic, Asian, and European vehicles, utilizing ASE-certified technicians and cutting-edge technology to ensure transparency. Our commitment to community is reflected in our referral-based growth, with 99.99% customer satisfaction from serving Woods Cross and surrounding areas since 2009.We provide detailed digital inspections with photographic documentation, empowering clients to make informed decisions without pressure. Our business philosophy centers on treating vehicles as if they were our own, offering financing options through Synchrony, and maintaining certification through AutoVitals and TechNet Professional programs. This approach has earned us recognition as a trusted alternative to dealership service centers while maintaining affordability and personalized care.
Services
Auto Diagnostics
Brake Repair
Oil Changes
Transmission Service
Tire Sales
Check Engine Light Diagnosis
Electrical Repair
Diesel Service
Clutch Repair
Wheel Alignment
Details
- Year established: 2009
Highlights and features
- We offer ASE-certified technicians with decades of combined experience
- Our digital inspection system provides photographic documentation of vehicle condition
- We prioritize honest recommendations over unnecessary repairs
- We provide Synchrony financing options for major repairs
- We maintain 99.99% customer satisfaction through transparent communication
Associations and certifications
- ASE Certified Technicians
- TechNet Professional Tire Road Hazard Protection Plan
What people say
Honest service
Great communication
Fair pricing
ASE-certified technicians
Digital inspections
Services
Auto Diagnostics
Our ASE-certified technicians use advanced diagnostic equipment to identify vehicle issues across all makes and models. We provide comprehensive system checks for engine performance, electrical systems, and warning light diagnostics. Our digital inspection process includes photographic documentation of problem areas, allowing customers to visualize needed repairs while receiving clear explanations without technical jargon.
Brake Repair
We offer complete brake system maintenance including pad replacement, rotor resurfacing, and hydraulic system repairs. Our technicians inspect brake lines, calipers, and master cylinders to ensure safety compliance. We use quality replacement parts and provide visual documentation of brake wear to help customers make informed maintenance decisions aligned with their vehicle's needs.
Oil Changes
Our oil change service includes premium lubricants and filter replacements meeting manufacturer specifications. We perform fluid level checks, tire pressure adjustments, and basic vehicle inspections during each visit. This preventive maintenance helps extend engine life while our digital reports track service history for optimal vehicle performance.
Transmission Service
We service both automatic and manual transmission systems, including fluid exchanges, filter replacements, and diagnostic evaluations. Our technicians address shifting issues, fluid leaks, and performance problems while providing transparent cost estimates. We maintain specialized equipment for servicing domestic and imported vehicle transmission systems.
Check Engine Light Diagnosis
Our computerized diagnostic system identifies engine management issues triggering check engine lights. We interpret fault codes, perform component testing, and provide repair recommendations with visual documentation. Our approach focuses on resolving root causes rather than temporary fixes, ensuring long-term vehicle reliability.
People
Cole Checketts
Owner
With over 20 years of automotive repair experience, Cole Checketts founded the business after working at major dealerships. He holds an AAS degree in auto mechanics and a Bachelor's in business management. His commitment to honest service drives the company's ethical approach.
Brandon
Technician
Brandon provides customer service and technical expertise, known for his friendly communication style. He explains repairs clearly while maintaining professional automotive knowledge. Customers appreciate his approachable demeanor during service consultations.
Questions
What makes your auto repair service different from dealerships?
We combine dealership-level technical expertise with independent shop transparency. Our ASE-certified technicians provide honest recommendations without upselling unnecessary services, while our digital inspection system shows actual vehicle conditions.
Do you service all vehicle makes and models?
Yes, we work on domestic, Asian, and European vehicles including Honda, Ford, BMW, and Mercedes-Benz. Our technicians have experience with conventional, diesel, and hybrid powertrains.
What type of warranty do you offer?
We provide a 36-month/36,000-mile TechNet warranty covering repairs nationwide, including roadside assistance. This comprehensive warranty matches dealership coverage at more affordable pricing.
Can I get financing for major repairs?
Yes, we offer Synchrony financing options for major repairs. This allows customers to address necessary vehicle maintenance without upfront cost barriers while maintaining service quality.
How do you ensure service transparency?
Our digital inspection system emails photographic documentation of vehicle conditions. Technicians explain findings in plain language, and we never perform work without prior customer authorization.
What maintenance services do you recommend?
We follow manufacturer-recommended maintenance schedules while tailoring recommendations to driving habits. Essential services include oil changes, brake inspections, tire rotations, and fluid exchanges performed at appropriate intervals.
