Business Details
Trusted Auto Repair Services in Ottumwa, IA
Vice Transmission & Auto Repair is a family-owned and operated full-service automotive repair shop serving Ottumwa, Iowa, and surrounding areas. With over 25 years of hands-on experience, owner Jonathan Vice leads a skilled team dedicated to delivering timely, affordable, and effective vehicle maintenance and repair solutions. Our commitment to customer satisfaction drives every interaction, ensuring vehicles receive expert care from initial diagnosis to final service completion. We prioritize transparency, honesty, and personalized service, building long-term trust with clients through consistent work quality and competitive pricing. Testimonials highlight our ability to complete jobs efficiently while maintaining open communication about vehicle needs and service options.As a locally rooted business, we combine technical expertise with community values to address both routine maintenance and complex automotive issues. Our approach emphasizes preventive care to extend vehicle longevity while minimizing unexpected breakdowns. By maintaining modern diagnostic tools and staying current with industry advancements, we ensure accurate solutions for diverse vehicle makes and models. Customer feedback consistently recognizes our team's professionalism, technical proficiency, and dedication to resolving automotive challenges effectively. This foundation of experience, equipment, and ethical service practices positions us as a reliable partner for vehicle owners seeking dependable repair services.
Services
Transmission Repair
Brake Services
Oil Changes
Tire Installation
Computer Diagnostics
Engine Repair
Coolant System Maintenance
Exhaust System Replacement
Highlights and features
- We offer 25+ years of automotive repair experience with hands-on owner involvement
- Our team provides transparent diagnostics and cost-effective repair solutions
- We guarantee timely service completion with no compromise on work quality
- Our family-owned operation maintains strict ethical service standards
- We serve both individual vehicle owners and commercial fleet operators
What people say
Fast and right the first time
Amazing work
Reasonable rates
Excellent prices
Great job
Services
Transmission Repair
Specialized transmission diagnostics and repair services for domestic and imported vehicles. Our ASE-certified technicians use factory-grade equipment to address shifting issues, fluid leaks, and complete rebuilds. With over 25 years of experience, we ensure proper torque converter installation and computer recalibration for optimal performance and fuel efficiency.
Brake Repair
Comprehensive brake system inspections and repairs including pad replacement, rotor resurfacing, and caliper servicing. We utilize premium friction materials and follow strict safety protocols to restore stopping power while addressing abnormal wear patterns. Our process includes brake fluid exchange and anti-lock system diagnostics for enhanced road safety.
Oil Changes
Preventive maintenance using high-quality motor oils and synthetic blends meeting manufacturer specifications. Our technicians perform complete oil and filter replacement while inspecting undercarriage components during service. We offer quick turnaround times without appointment requirements for this essential maintenance task.
Tire Installation
Professional tire mounting, balancing, and rotation services for passenger vehicles and light trucks. We provide proper inflation checks and tread depth analysis while ensuring correct torque specifications for wheel installation. Our team offers tire pressure monitoring system (TPMS) diagnostics and recalibration as needed.
Computer Diagnostics
Advanced onboard diagnostic testing using OBD-II scanners to identify check engine light causes and drivability issues. Our technicians interpret fault codes, perform live data analysis, and verify repairs through road testing. This service includes sensor testing and emissions system evaluation for complete vehicle health assessment.
People
Jonathan Vice
Owner/Mechanic
With over 25 years of automotive repair experience, Jonathan Vice leads the team as owner and lead mechanic. He personally oversees complex diagnostics and transmission work while maintaining direct customer communication throughout service processes. His hands-on approach ensures technical excellence and service transparency.
Questions
What types of vehicles do you service?
We work on domestic and imported passenger vehicles, light trucks, and SUVs from all manufacturing years.
Do you offer warranty coverage for repairs?
Yes, we provide a 12-month/12,000-mile nationwide warranty on most major repair services.
Can I schedule after-hours appointments?
While standard hours are Monday-Thursday 8AM-5PM and Friday 8AM-4PM, we offer limited after-hours drop-off options by arrangement.
Do you provide loaner vehicles during repairs?
We maintain a small fleet of loaner vehicles for customers needing transportation during major repairs.
What payment methods do you accept?
We accept cash, major credit cards, and personal checks with valid ID for payment at time of service.
How do I get my vehicle to the shop for repairs?
We offer complimentary local towing services for major repair jobs and can arrange pickup/drop-off by request.
