Business Details
11 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Tri-Cities
360 Automotive & Repair has been serving the Tri-Cities area since 2015, establishing a reputation for fair, honest, and reliable auto maintenance and repair services. Our commitment to transparency and integrity drives every interaction, from thorough vehicle diagnostics to clear communication about recommended repairs. We prioritize customer education, offering detailed explanations of services and providing visual documentation when necessary. With three convenient locations in Kennewick, West Richland, and Richland, our team of experienced technicians specializes in diagnostics, preventive maintenance, and comprehensive auto repair for domestic and import vehicles.Backed by a 100% satisfaction guarantee on all work performed, we utilize advanced technology to ensure accurate diagnostics and efficient repairs. Our core values of shop pride, professionalism, and accountability guide our operations, supported by additional customer conveniences like free shuttle service, night drop options, and financing availability.
Services
Auto Electric Services
Computer Diagnostics
Engine Repair
Exhaust Systems
Brake Repair
Transmission Services
Suspension Repair
Air Conditioning
Oil Changes
Fleet Maintenance
Details
- Year established: 2015
Highlights and features
- We've served the Tri-Cities area since 2015 with consistent 4.9-star ratings
- We guarantee all our auto repair workmanship
- We provide visual documentation of recommended repairs
- We offer 24/7 towing assistance through Ken's Auto Rescue
- We maintain strict transparency with no hidden fees
What people say
Exceptional prices
Honest and easy to work with
Stand behind their work
100% satisfied
Great price and quick service
Services
Auto Electric Services
Our certified technicians diagnose and repair complex automotive electrical systems including alternators, starters, power windows, and lighting systems. We use advanced diagnostic equipment to identify issues in circuits, fuses, and electronic components. With expertise in both traditional and modern vehicle electrical architectures, we ensure safe and reliable operation of all electrical functions while maintaining proper grounding and circuit integrity.
Computer Diagnostics
We specialize in comprehensive vehicle computer diagnostics using state-of-the-art equipment to interpret error codes from engine control units. Our technicians analyze data from multiple sensors to identify issues with emissions systems, ABS brakes, traction control, and other computer-controlled functions. We provide detailed explanations of diagnostic findings and offer targeted repair solutions for modern vehicle computer systems.
Engine Repair
Our engine repair services cover complete diagnostics, performance checks, and both minor and major engine repairs. We handle fuel injection systems, ignition components, cooling systems, and internal engine mechanics. With expertise in both gasoline and diesel engines, we offer belt and hose replacements, radiator services, and complete engine overhauls while maintaining factory specifications and performance standards.
Exhaust Systems
We provide complete exhaust system services including muffler, catalytic converter, and exhaust manifold repairs. Our technicians diagnose and fix issues with noise control, emission systems, and exhaust gas flow. We ensure proper sealing of exhaust components to prevent dangerous gas leaks while maintaining optimal engine performance and fuel efficiency through properly functioning exhaust systems.
Brake Repair
Our brake repair services include pad and rotor replacement, hydraulic system maintenance, and complete brake diagnostics. We inspect brake lines, calipers, and master cylinders to ensure safe stopping power. Using quality components and following strict safety protocols, we address vibration issues, noise problems, and brake wear indicators to maintain optimal braking performance and vehicle safety.
People
Robert LaLonde
Owner
With over 20 years in the automotive industry, Robert established 360 Automotive & Repair in 2015 to provide honest, reliable service. He oversees operations across all three locations, maintaining strict quality standards and customer service excellence.
Phil Prater
Service Advisor
As a service advisor, Phil ensures clear communication between customers and technicians. With extensive automotive knowledge, he helps clients understand repair needs while coordinating efficient service scheduling and follow-up.
Tony Orozco
Shop Foreman
With 35 years of experience, Tony leads our technical team. His expertise in automotive repair and passion for quality workmanship ensure all services meet the highest standards of excellence.
Daniel Erevia
Store Manager
Daniel brings 15 years of automotive industry experience to his role. As store manager, he ensures smooth operations and maintains the high service standards that have made us a trusted local business.
Josh Abhold
Store Manager
Josh combines technical expertise with customer service focus in his management role. With 14 years in the industry, he ensures our Richland location delivers the same quality service as our original Kennewick shop.
Questions
What areas do you service?
We serve the entire Tri-Cities area including Kennewick, West Richland, and Richland with three convenient locations.
Do you offer emergency towing services?
Yes, we partner with Ken's Auto Rescue for 24/7 towing assistance after regular business hours.
Can I schedule an appointment online?
Yes, we offer online appointment scheduling through our website for all three locations.
What payment options are available?
We accept major credit cards and offer financing options for larger repair jobs.
Do you work on both domestic and import vehicles?
Yes, our technicians are trained to service and repair all makes and models of domestic and import vehicles.
What warranties do you offer?
We guarantee all our repair workmanship and stand by our service quality with a 100% satisfaction guarantee.
