Business Details
32 Years
experience
Emergency
services
Trusted Auto Repair Services in Pella, IA
Pella Car Care has been serving the Pella community since 1994, founded by Jeff Van Sant with a vision to provide dealership-quality service in a customer-centric environment. Our commitment to integrity and excellence has driven our growth from a single technician's dream to a 10-bay, 7,000-square-foot facility staffed by ASE-certified technicians. We specialize in comprehensive automotive repair and maintenance for domestic and foreign vehicles, combining technical expertise with personalized service. Our team prioritizes transparency, offering complimentary roadside assistance, a 24-month/24,000-mile warranty, and shuttle services to minimize customer inconvenience.With over 25 years of experience and generational leadership continuity since 2018 under Austin and Wendy Crase, we maintain factory warranties while delivering cost-effective solutions. Our preventative maintenance programs ensure vehicle longevity through scheduled services tailored to manufacturer recommendations. Community-focused since our inception, we serve thousands of customers annually while upholding the values of honesty and reliability that built our reputation.
Services
Oil Change
Brake Repair
30k Service
Chevy Repair
Ford Repair
50k Service
60k Service
90k Service
100k Service
Dodge Repair
Details
- Year established: 1994
Highlights and features
- We offer a 24-month/24,000-mile nationwide warranty on parts and labor.
- Our ASE-certified technicians service all makes and models with expertise.
- We provide complimentary roadside assistance and shuttle services.
- Our preventative maintenance programs follow manufacturer recommendations precisely.
- We've maintained community trust through three generations of leadership.
Associations and certifications
- ASE Certified
What people say
Great communication
Timely service
Professional friendly service
Highly recommend
Exceptional customer service
Services
Oil Change
Our oil change service includes draining old oil, replacing the filter, and refilling with up to 6 quarts of standard engine oil. Technicians perform fluid level checks, battery testing, and tire rotation when needed. This maintenance extends engine life and maintains optimal performance for all vehicle makes.
Brake Repair
We diagnose and repair brake systems for domestic and foreign vehicles, including pad replacement, rotor resurfacing, and hydraulic system inspections. Our technicians use specialized tools to ensure proper function and safety standards. Services cover disc and drum brake systems with wear analysis included in every inspection.
30k Service
This preventative maintenance includes cabin air filter replacement, spark plug inspection, and fluid system checks. Technicians assess timing belts, fuel filters, and cooling systems according to manufacturer guidelines. The service ensures vehicle reliability and prevents costly repairs through early issue detection.
Chevy Repair
We service all Chevrolet models including Volt, Malibu, and Silverado lines. Our ASE-certified technicians diagnose electrical systems, engine performance, and transmission issues. Services range from routine maintenance to complex repairs using OEM diagnostic equipment for accurate troubleshooting.
Ford Repair
Specializing in Ford vehicles like F-150s and Explorers, we address engine diagnostics, suspension systems, and transmission repairs. Our technicians use factory-level tools for computerized diagnostics and perform software updates when required. Services include towing system inspections and drivetrain maintenance.
People
Jeff Van Sant
Founder
Established Pella Car Care in 1994 after 20+ years at a GM dealership. Recognized for technical expertise and customer service innovation. Transitioned ownership in 2018 while maintaining industry connections.
Austin Crase
Owner
Joined as service advisor in 2008. Developed succession plan with Jeff Van Sant over ten years. Now leads daily operations with 15+ years automotive service experience. Maintains technical certifications and community involvement.
Wendy Crase
Co-Owner
Manages administrative operations since 2018 ownership transition. Coordinates staff training programs and customer service protocols. Active in local business associations while raising three children in Pella.
Questions
Do you service both domestic and foreign vehicles?
Yes, we service all makes including Ford, Chevrolet, Toyota, Honda, Nissan, Dodge, and European models. Our technicians have experience with both domestic and imported vehicles.
What warranty do you offer?
We provide a 24-month/24,000-mile nationwide warranty on all parts and labor. This covers repairs at any participating facility across the United States.
Are loaner cars available?
Yes, we offer complimentary loaner vehicles for qualifying services. Availability depends on appointment scheduling and service duration requirements.
Do you provide pickup and drop-off services?
Yes, we offer local pickup and drop-off within Pella city limits. This service requires advance scheduling and applies to most repair and maintenance services.
Can I schedule appointments online?
Yes, our website has an online scheduling system for all services. You can also call directly at (641) 628-9223 for immediate assistance.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments. Financing options are not currently available for service appointments.
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