Business Details
50+ Years
experience
Emergency
services
Your Trusted Auto Repair Shop in Niagara Falls
Richardson Auto Repair has been a trusted name in automotive services since 1955, serving Niagara Falls and surrounding areas with unwavering commitment to quality and customer satisfaction. Our ASE Master Technicians combine decades of experience with cutting-edge diagnostic tools to deliver precise, efficient repairs for both domestic and foreign vehicles. Specializing in engine repair, brake systems, electrical diagnostics, and custom exhaust work, we maintain rigorous training standards to ensure technical excellence across all services. As a family-owned business operating under the same ownership since 1994, we prioritize transparency, fair pricing, and personalized service that has earned us a 99.99% customer satisfaction score.Our facility partners with ALLDATA for advanced automotive software support, while maintaining a hands-on approach that values community relationships as much as mechanical expertise. With over 63 years of local service history, we remain dedicated to providing dealership-quality repairs at competitive rates, backed by countless five-star testimonials from satisfied customers.
Services
Auto Repair
Engine Repair
Brake Repair
Electrical Service
Exhaust Repair
Oil Changes
Tire Rotations
Transmission Service
Suspension Repair
Towing Services
Details
- Year established: 1955
Highlights and features
- We employ ASE Master Technicians with extensive automotive repair training
- Our facility has served Niagara Falls for over 63 years
- We provide 24-hour towing services for emergency situations
- Our shop uses state-of-the-art diagnostic equipment
- We maintain a 99.99% customer satisfaction score
Associations and certifications
- ALLDATA
What people say
Trustworthy
Exceptional service
Friendly staff
Fair pricing
Quick repairs
Services
Auto Repair
Our comprehensive auto repair services address all vehicle systems including engine performance, electrical diagnostics, and drivetrain issues. ASE-certified technicians use advanced diagnostic equipment to identify and resolve problems efficiently. With expertise in both domestic and imported vehicles, we deliver reliable repairs that maintain manufacturer specifications while offering competitive pricing.
Brake Repair
We provide complete brake system diagnostics and repair services including pad replacement, rotor resurfacing, and hydraulic system maintenance. Our technicians follow strict safety protocols to ensure optimal braking performance and longevity. Using quality replacement parts, we address wear indicators and warning signs to maintain vehicle safety standards for passenger vehicles and light trucks.
Engine Repair
Our engine repair specialists diagnose and resolve complex mechanical issues including head gasket failures, timing component replacements, and performance diagnostics. We utilize factory-grade tools and software updates to maintain modern engine systems while preserving classic engine integrity. Services include complete engine rebuilds and performance optimization for various vehicle makes.
Custom Exhaust Repair
We design and install custom exhaust systems tailored to vehicle specifications and owner preferences. Our services include catalytic converter replacement, muffler installation, and emissions system repairs. Using precision bending equipment, we create custom solutions that enhance performance while meeting environmental regulations for both street and specialty vehicles.
Towing Services
Our 24-hour towing service provides immediate assistance for vehicle breakdowns and accident recovery. Equipped with specialized transport vehicles, we handle all vehicle types including cars, trucks, and SUVs. Emergency responders prioritize safe transport to our facility where comprehensive diagnostic and repair services can be performed by our certified technicians.
People
Kent Richardson
Owner
Kent Richardson has led Richardson Auto Repair since 1994, building on the company's 63-year legacy of automotive excellence. With hands-on experience across all repair disciplines, he maintains daily oversight of technical operations and customer service standards.
Questions
What types of vehicles do you service?
We service all domestic and imported passenger vehicles, including cars, trucks, SUVs, and vans from brands like Ford, Chevrolet, Toyota, BMW, and more.
Do you offer warranty coverage for repairs?
Yes, we provide warranty coverage on parts and labor for all repair services performed at our facility.
Are your technicians certified?
All our technicians are ASE-certified with ongoing training in the latest automotive technologies and repair methods.
What are your service hours?
Our shop is open Monday through Friday from 7:30 AM to 5:00 PM. Emergency towing services are available 24/7.
Do you provide shuttle service?
Yes, we offer complimentary shuttle service for customers during major repair work.
Can I schedule an appointment online?
Yes, our website provides online appointment scheduling for your convenience.
