Business Details
50+ Years
experience
Trusted Auto Repair Services in Franklin, VA
Jack Jr. Auto Repair has been serving the Franklin, VA community since 1952 as a third-generation, family-owned business. Founded by Jack T. Story, Sr. and now led by Jackie Newsome, we combine decades of hands-on experience with modern automotive expertise. Our ASE-certified technicians specialize in domestic and Asian vehicle maintenance, offering services ranging from brake repairs to engine diagnostics while honoring our commitment to community involvement. As a NAPA Auto Care Center, we back all repairs with a 2-year/24,000-mile nationwide warranty, ensuring quality that extends beyond our shop.Our woman-owned operation actively supports local initiatives including Virginia Special Olympics and civic organizations, maintaining the trust built over 70 years in business. Through consistent hours of operation and transparent service practices, we continue delivering reliable automotive care that reflects our deep roots in Franklin's community.
Services
Brake & Suspension
Engine & Transmission
Preventive Maintenance
Tire & Wheel
Electrical Diagnostics
A/C & Cooling
Fleet Services
Virginia State Inspection
Details
- Year established: 1952
Highlights and features
- ASE-certified technicians with decades of automotive experience
- 2-year/24,000-mile nationwide warranty through NAPA Auto Care
- Woman-owned and operated since 2003
- Free local shuttle service for customer convenience
- Financing options available for vehicle repairs
Associations and certifications
- NAPA Auto Care Center
- ASE-certified
What people say
Friendly service
Knowledgeable staff
No surprises
Like family
Headlight lens look new
Services
Brake & Suspension
Our ASE-certified technicians provide comprehensive brake and suspension repairs that enhance vehicle safety and stability. We address issues ranging from worn brake pads to complex suspension system failures using quality replacement parts. Regular maintenance of these systems prevents dangerous driving conditions while improving vehicle handling and longevity.
Engine & Transmission
Specializing in engine and transmission diagnostics and repairs for domestic and foreign vehicles, our team handles everything from fluid changes to complete replacements. Our JASPER-certified installations and advanced diagnostic tools ensure optimal performance while our NAPA warranty provides long-term reliability assurance for all major powertrain components.
Preventive Maintenance
Following manufacturer-recommended schedules, we perform oil changes, fluid checks, and comprehensive system inspections to extend vehicle lifespan. Our proactive approach catches potential issues early, improving fuel efficiency and preventing costly breakdowns through regular, thorough maintenance of critical automotive systems.
Tire & Wheel
We offer complete tire care including rotations, balancing, and precise wheel alignments that enhance safety and tire longevity. Our technicians use state-of-the-art equipment to maintain proper tread depth and alignment, ensuring optimal road contact while improving vehicle handling and fuel economy for Franklin area drivers.
Virginia State Inspection
As an authorized Virginia inspection station, we perform thorough safety and emissions checks for domestic and Asian vehicles. Our technicians ensure compliance with state regulations while identifying necessary repairs, providing efficient service that keeps vehicles road-legal and operating safely within Virginia's required standards.
People
Jackie Story Newsome
Owner/General Manager
Jackie has managed Jack Jr.'s since 2003 after working there since 1992. Actively involved in the Downtown Franklin Association and local community initiatives, she maintains the family business's tradition of quality service while balancing operational leadership with civic engagement.
Kayla Carson
Service Advisor
Kayla joined Jack Jr.'s in 2016, combining automotive knowledge with exceptional customer service. Her background in photography and community involvement reflects our commitment to both professional excellence and local engagement through her dual roles at the shop and personal interests.
Chris Graham
Technician
Certified Virginia State Inspector since 2018, Chris specializes in mechanical repairs and drivability diagnostics. His technical expertise combined with family-oriented values demonstrates our shop's balance of professional skill and personal connection to Franklin's community.
Adam Olson
Technician/Driver
Recognized as 'Best Mechanic' locally, Adam contributes to Franklin's community through fair board service. His automotive maintenance expertise and community involvement reflect our dual commitment to technical excellence and civic responsibility in Southampton County.
Matt Woods
Technician
Rejoining in 2022, Matt specializes in alignment and drivetrain repairs with factory training. His recreational interests in motorcycling and family time mirror our shop's balance of technical focus and personal connection to Franklin's automotive community.
Questions
What are your business hours?
We're open Monday through Friday from 8:00 AM to 5:00 PM for automotive service appointments.
Where are you located?
Our shop is located at 251 South Main Street, Franklin, VA 23851, serving Franklin County and surrounding areas.
What vehicles do you service?
We specialize in domestic and Asian vehicles including Ford, Toyota, Honda, and Chevrolet models for maintenance and repairs.
Can I schedule appointments online?
Yes, our website offers convenient online scheduling for all automotive service needs in Franklin, VA.
Do you offer warranties on repairs?
All repairs include a NAPA 2-year/24,000-mile nationwide warranty for customer peace of mind.
Are financing options available?
We offer financing options to help customers manage necessary automotive repairs and maintenance services.