Business Details
14 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Cecil County, MD
Crouch Automotive is a family-owned and operated automotive service and repair shop serving Cecil County, Maryland since 2012. Our team of ASE-certified technicians, led by ASE Master Technician Dale Crouch, specializes in foreign and domestic vehicle repairs for cars and light trucks up to Ford F-550 models. As a TechNet Repair Facility, we provide nationwide warranty coverage for 24 months or 24,000 miles. We offer comprehensive services including oil changes with free 30-point inspections, brake and tire services, engine repairs, and Maryland State Inspections. Our commitment to transparent pricing ensures customers receive fair estimates before any work begins.With two locations in North East and Rising Sun, we combine local expertise with advanced diagnostic tools to deliver reliable automotive solutions. Our 24/7 towing services ensure emergency assistance is always available. We maintain a 2-year replacement warranty on DieHard batteries and offer road hazard protection plans for tires. Our customer loyalty program rewards repeat clients while our key fob programming service provides cost-effective solutions. Through consistent service intervals and personalized maintenance reminders, we help customers maintain optimal vehicle performance.
Services
Oil Changes
Brake Service
Tire Sales
Battery Replacement
Flush Services
Engine Repair
Key Fob Programming
State Inspections
Towing Services
AC & Heating Repair
Details
- Year established: 2012
Highlights and features
- We employ ASE-certified technicians with expertise in foreign and domestic vehicles
- Our TechNet affiliation provides nationwide warranty coverage for repairs
- Transparent pricing policy with written estimates before any service begins
- 24/7 towing services available through Extreme Towing partnership
- Family-owned business with local knowledge of Cecil County driving conditions
Associations and certifications
- TechNet Professional Automotive Service
- ASE (Automotive Service Excellence)
Services
Oil Changes
Our oil change service includes full synthetic and semi-synthetic options with a complimentary 30-point inspection. We use high-quality products to maintain engine longevity and performance. Technicians follow manufacturer-recommended intervals while checking for potential issues during each visit.
Brake Service
We provide comprehensive brake inspections and repairs using premium components. Our technicians diagnose wear patterns and address issues ranging from pad replacement to rotor resurfacing. All brake work follows safety protocols to ensure optimal stopping performance.
Tire Sales
We offer tire sales with same-day installation for most vehicles. Our inventory includes major brands with road hazard protection plans available. Technicians perform computerized wheel alignments after installations to maximize tire lifespan.
Engine Repair
Our ASE-certified technicians diagnose and repair engine issues using advanced diagnostic tools. Services range from minor repairs to complete engine replacements with quality-tested components. We provide detailed explanations of required repairs before work begins.
State Inspections
We perform Maryland State Inspections with certified equipment and technicians. The process includes comprehensive safety checks and emissions testing as required. Appointments available Monday-Friday with electronic submission to Motor Vehicle Administration.
People
Dale Crouch
ASE Master Technician
Dale Crouch, ASE Master Technician and co-owner, brings extensive automotive expertise to our shop. With over a decade of experience, he oversees technical operations and ensures adherence to industry standards.
Joanna Crouch
Co-Owner
Joanna Crouch manages daily operations and customer relations. Her focus on service excellence ensures clients receive transparent communication and quality automotive care at both Cecil County locations.
Questions
What services does Crouch Automotive offer?
We provide oil changes, brake repairs, tire sales, engine diagnostics, Maryland State Inspections, and 24/7 towing services for foreign and domestic vehicles.
Do you perform Maryland State Inspections?
Yes, we're a certified MD State Inspection station. Appointments available Monday-Friday at both locations with electronic submission to Motor Vehicle Administration.
Are your technicians certified?
All technicians are ASE-certified, including Dale Crouch who holds ASE Master Technician status for advanced automotive expertise.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments for automotive services and parts purchases.
Do you offer emergency services?
Yes, our 24/7 towing service through Extreme Towing handles roadside emergencies at any time.
Can I schedule appointments online?
Yes, use our website's appointment request form or call either location to schedule service during regular business hours.
