Business Details
50+ Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Forest Heights, MD
Norris Garage has served Forest Heights and surrounding communities since 1973, delivering reliable and high-quality auto repair services. Our team of certified mechanics prioritizes customer satisfaction through transparent communication, fair pricing, and efficient service. We specialize in diagnostics, maintenance, and complex repairs for both domestic and foreign vehicles, ensuring vehicles operate at peak performance. With decades of combined experience, we emphasize personalized service, offering 24/7 towing and same-day repairs whenever possible.Our commitment to excellence is reflected in our 47 five-star reviews, highlighting our professionalism, expertise, and dedication to customer care. We stand behind all work with a satisfaction guarantee and maintain a clean, welcoming facility with amenities like complimentary WiFi for waiting customers. Our focus on building long-term relationships has made us a trusted name in the automotive repair industry for over 50 years.
Services
Wheel Alignments
Brake Repair
Diagnostics
Engine Services
Tire Services
Details
- Year established: 1973
Highlights and features
- We have over 50 years of combined experience in automotive repair.
- Our team provides same-day service for most maintenance tasks.
- We guarantee transparent pricing with no hidden fees.
- 24/7 towing available for emergency roadside assistance.
- Certified mechanics specialize in both domestic and foreign vehicles.
What people say
Treated like family
Fair pricing
Expert diagnostics
Clean facility
Same-day service
Services
Brake Repair
Our brake repair service includes comprehensive inspection, pad replacement, rotor resurfacing, and hydraulic system maintenance. We use manufacturer-grade parts to ensure optimal stopping power and safety. Customers consistently praise our technicians' expertise in resolving complex brake issues efficiently.
Diagnostics
We employ advanced diagnostic tools to identify vehicle issues with precision. Our mechanics interpret error codes and perform hands-on tests to provide accurate solutions. This service is particularly valued for resolving intermittent problems in modern vehicles with complex electronic systems.
Engine Services
From routine maintenance to complete overhauls, our engine services cover all makes and models. We specialize in older vehicles and complex engine replacements, with expertise in both traditional and modern fuel systems. Our work includes detailed post-repair testing to ensure reliability.
Tire Services
We offer tire rotations, pressure checks, and flat repairs using industry-standard equipment. Our staff provides expert recommendations for tire selection based on vehicle type and driving conditions. Customers appreciate our proactive approach to tire maintenance for safety and longevity.
Preventive Maintenance
Our preventive maintenance programs follow manufacturer schedules for oil changes, fluid replacements, and component inspections. We track service history to ensure timely interventions. This service helps customers avoid costly repairs while maintaining vehicle performance and resale value.
People
Mr. Norris
Owner
With over 50 years in the automotive industry, Mr. Norris founded the garage in 1973. He oversees daily operations and customer relations, combining technical expertise with a commitment to community service.
Larry Norris
Mechanic
Larry has worked alongside his father for 25+ years, specializing in diagnostics and complex repairs. Customers consistently praise his clear communication and technical proficiency with both modern and classic vehicles.
Joe Norris
Mechanic
Joe brings 20 years of experience in engine rebuilds and transmission work. He's known for his meticulous approach to repairs and expertise in maintaining older vehicle models that other shops avoid.
Questions
What types of vehicles do you service?
We service both domestic and foreign vehicles, including older models and specialty cars that many shops avoid.
Do you offer emergency roadside assistance?
Yes, we provide 24/7 towing services for breakdowns and emergencies.
How quickly can I get an appointment?
Most maintenance services can be completed the same day with advance notice.
Are your mechanics certified?
All our technicians are ASE-certified with decades of combined experience.
Do you work on classic or antique cars?
Yes, we specialize in maintaining older vehicles and understanding their unique requirements.
What payment methods do you accept?
We accept major credit cards, cash, and checks for all repair services.
