Business Details
50+ Years
experience
Your Trusted Auto Repair Experts in New Castle, IN
Don & Joe's Auto Service has been serving New Castle and Henry County since 1970, delivering reliable automotive repair and maintenance solutions. Our ASE-certified technicians combine decades of experience with state-of-the-art diagnostics to address both minor and major vehicle issues. We specialize in engine and transmission repairs, preventative maintenance, and HVAC system services, ensuring vehicles operate safely and efficiently. As an authorized Jasper Engine and Transmission Installer, we provide high-quality remanufactured components with comprehensive warranties. Our commitment to first-time repairs, transparent pricing, and customer-centric service has earned us a trusted reputation in the community.With over 45 years of local expertise, we prioritize quality workmanship and customer satisfaction. Our facility offers free estimates on completed repairs and maintains a 1-year warranty on most parts and labor. We handle all makes and models, from routine oil changes to complex driveline repairs. Our team's dedication to continuous training ensures we meet evolving automotive technology standards. For time-sensitive repairs and preventative maintenance, our shop remains a dependable choice for drivers in Henry County.
Services
Engine Repair
Transmission Repair
Preventative Maintenance
Computer Diagnostics
Heating & Cooling
Driveline Repair
Suspension & Brakes
Details
- Year established: 1970
Highlights and features
- Over 45 years of local automotive repair experience
- ASE-certified technicians for specialized expertise
- Handles both minor and major auto repairs
- Free estimates provided for completed repair work
- 1-year warranty on most parts and labor
Associations and certifications
- ASE-certified
- Jasper Engine Installer
- Jasper Transmission Installer
- Interstate Battery Dealer
What people say
Fast service
Professional
Friendly
Great price
Reliable repairs
Services
Engine Repair
Our ASE-certified technicians diagnose and repair engine issues ranging from timing belts to complete replacements. As an authorized Jasper Engine Installer, we offer remanufactured engines with 3-year/100,000-mile warranties. Our precision repairs ensure optimal vehicle performance and longevity.
Transmission Repair
We specialize in transmission rebuilds, replacements, and leak repairs for all vehicle types. Our Jasper-certified installations come with comprehensive warranties. Using advanced diagnostics, we identify issues early to prevent costly failures while ensuring proper drivetrain functionality.
Preventative Maintenance
Our factory-scheduled maintenance services include oil changes, filter replacements, and fluid checks at competitive pricing. We follow manufacturer guidelines to preserve vehicle warranties while extending service life through proactive care for all makes and models.
Computer Diagnostics
We use state-of-the-art diagnostic tools to identify check engine light issues and electronic system failures. Our technicians interpret error codes and perform targeted repairs for fuel injection, sensors, and ignition systems, ensuring accurate solutions.
Suspension & Brakes
Our comprehensive suspension and brake services include ball joint replacements, strut installations, and brake pad/shoe changes. We maintain safety standards through thorough inspections and quality component replacements for improved vehicle handling and stopping power.
People
Gene
Contact
Gene serves as the primary contact for Don & Joe's Auto Service, ensuring customer inquiries receive prompt attention. With decades of experience in automotive service operations, he coordinates the team's efforts to maintain the shop's reputation for reliability and customer satisfaction.
Questions
What services does Don & Joe's Auto Service offer?
We provide engine and transmission repairs, preventative maintenance, computer diagnostics, HVAC services, driveline repairs, and suspension/brake work for all vehicle types.
Are your technicians certified?
Yes, all our mechanics are ASE-certified and trained to handle repairs for all makes and models using industry-standard practices.
Do you offer warranties on repairs?
We provide a 1-year warranty on most parts and labor, with extended 3-year/100,000-mile warranties available for Jasper engine and transmission installations.
Can you perform factory-scheduled maintenance?
Yes, we follow manufacturer guidelines for preventative maintenance, ensuring your vehicle's warranty remains valid while offering competitive pricing versus dealerships.
What are your business hours?
We operate Monday through Friday from 9:00 AM to 6:00 PM. Appointments are recommended but walk-ins are welcome for urgent repair needs.
