Business Details
Your Trusted Auto Repair Shop in Apex, NC
At Ten Ten Auto Service, we take pride in being a family-owned and operated business serving Apex, Cary, Holly Springs, and surrounding areas since our founding. With over 50 years of combined experience, our team of trained mechanics includes an ASE L1 Master Technician who utilizes the latest diagnostic equipment to ensure precise repairs while maintaining manufacturer warranties. We specialize in comprehensive auto care for import and domestic vehicles, offering services ranging from routine maintenance to complex custom builds and repairs. Our commitment to quality is reflected in our use of premium replacement parts and our status as an official NC safety and emissions inspection station.We prioritize customer satisfaction through transparent communication, fair pricing, and convenient amenities like loaner cars and a comfortable waiting area with complimentary coffee. As a locally rooted business, we strive to build lasting relationships by treating every customer like family while delivering reliable, trustworthy service that meets both practical and performance-driven automotive needs.
Services
Auto Repair
Tire Services
Brake Repair
Oil Changes
Transmission Repair
Emissions Inspections
Custom Builds
Heating/AC Maintenance
Wheel Alignments
Exhaust System Repair
Highlights and features
- Family-owned with 50+ years of combined automotive expertise
- ASE-certified technicians ensuring precision repair standards
- Offering 24-month/24,000-mile nationwide warranty coverage
- Serving Apex, Cary, and Holly Springs communities since opening
- Complimentary coffee, loaner cars, and clean facilities for customer comfort
Associations and certifications
- ASE (Automotive Service Excellence)
- PAC Professional
What people say
Friendly workers
Competent and courteous
Upfront pricing
No pressure sales
Expert service
Services
Auto Repair
Our comprehensive auto repair services address mechanical, electrical, and performance issues for import and domestic vehicles. Using advanced diagnostic tools and quality parts, we restore vehicle functionality while maintaining manufacturer warranties. Customers benefit from transparent diagnostics and repairs performed by ASE-certified technicians with decades of combined experience.
Tire Services
We offer complete tire solutions including rotations, balancing, alignments, and replacements. Our technicians assess tread wear, pressure, and alignment to maximize tire longevity and vehicle safety. As a trusted local provider, we help customers protect their tire investments through preventive maintenance and expert recommendations.
Emissions Inspections
As an official NC inspection station, we provide certified emissions and safety inspections. Our services include testing, diagnostics, and necessary repairs to ensure vehicles meet state requirements. This one-stop solution saves customers time by combining inspection and repair services under one roof.
Custom Builds
For automotive enthusiasts, we deliver specialized custom builds and performance modifications. Our team handles engine replacements, transmission upgrades, and aesthetic enhancements with technical expertise. We collaborate closely with clients to realize their vision while maintaining vehicle reliability and safety standards.
Brake Repair
Our brake services include pad replacement, rotor resurfacing, and hydraulic system maintenance using proper diagnostic procedures. Technicians follow strict safety protocols to ensure optimal braking performance. Customers receive clear explanations of wear indicators and recommended service intervals for continued safety.
People
Jerry Ruehle
Owner
With decades of automotive experience, Jerry Ruehle leads our team as ASE L1 Master Technician. He established Ten Ten Auto Service to provide reliable, community-focused repair solutions while maintaining technical excellence and customer trust through transparent service practices.
Josh Ruehle
Technician
Josh combines technical expertise with customer service focus, handling complex diagnostics and repairs. His hands-on approach ensures vehicles receive thorough attention while maintaining clear communication with owners about service needs and recommendations.
J.T. Hussey
Service Manager
As service manager, J.T. coordinates repair workflows and customer interactions. He ensures efficient service delivery while maintaining quality standards, leveraging his automotive knowledge to address customer concerns and technical challenges effectively.
Edie Wood
Office Manager
Edie manages administrative operations and customer service, ensuring smooth appointment scheduling and documentation processes. Her organizational skills contribute to the shop's professional environment and customer-friendly service experience.
Bridgette Ruehle
Secretary
Bridgette supports daily operations with administrative expertise, maintaining records and facilitating communication between technicians and customers. Her attention to detail helps maintain the shop's efficient and organized service approach.
Questions
What auto repair services do you offer?
We provide comprehensive services including diagnostics, brake repair, tire maintenance, engine work, transmission services, and custom builds for import and domestic vehicles.
Do you provide warranties on repairs?
Yes, we offer a 24-month/24,000-mile PAC Professional warranty covering repairs across North America with every service.
Are there discounts available for specific groups?
We offer a 10% labor discount for teachers, military personnel, police, firefighters, and emergency response professionals.
What are your business hours?
We're open Monday-Friday 8am-5pm. Appointments can be scheduled every 30 minutes by calling (919) 367-6433.
Do you offer loaner vehicles?
Yes, we provide loaner cars during service to maintain customer mobility while their vehicle is being repaired.
