Business Details
50+ Years
experience
Your Complete Drivetrain Repair Experts
At Conrad's Transmission, we have dedicated ourselves to providing exceptional automotive repair services since 1968. As a family-owned and operated business, we take pride in our unwavering commitment to quality, integrity, and customer satisfaction. Our team of highly trained mechanics participates in ongoing education through industry-leading organizations like NAPA, ATSG, and ATRA, ensuring we remain at the forefront of automotive technology. We are proud members of the Better Business Bureau and have built a reputation for delivering reliable, transparent service to New Salisbury and surrounding communities.With over 50 years of combined experience, we approach every repair with the same care we would apply to our own vehicles, treating each customer with the respect and attention they deserve. Our state-of-the-art facility features six service bays and five frame racks, allowing us to efficiently handle everything from routine maintenance to complex drivetrain repairs. We stand behind our work with confidence, knowing that our dedication to excellence has earned us the trust of generations of drivers in Harrison County.
Services
Transmission Repair
Drivetrain Service
Auto Diagnostics
Brake Repair
Oil Change
Engine Repair
Vehicle Inspection
AC Repair
Alternator Service
Wheel Bearings
Details
- Year established: 1968
Highlights and features
- We offer over 50 years of combined experience in automotive repair
- Our mechanics receive ongoing training through NAPA and ATSG programs
- We maintain a state-of-the-art facility with six service bays
- We provide transparent service with customer amenities like free Wi-Fi
- We support local charities including the American Heart Association
Associations and certifications
- BBB
What people say
Knowledgeable staff
Reliable service
Family-owned integrity
Transparent pricing
Community involvement
Services
Transmission Repair
Our specialized transmission repair service addresses complex drivetrain issues using factory-grade equipment. With over 40 years of experience handling domestic and import vehicles, we perform precision diagnostics and repairs following manufacturer specifications. Our technicians complete regular training through ATRA-certified programs to maintain expertise in modern transmission systems.
Drivetrain Service
Comprehensive drivetrain maintenance and repair services ensure optimal vehicle performance. We service differentials, axles, and transfer cases using specialized diagnostic tools. Our facility's five frame racks allow efficient handling of complete drivetrain overhauls for both passenger vehicles and light trucks.
Auto Diagnostics
Advanced diagnostic services identify vehicle issues through computerized system analysis. Our mechanics use state-of-the-art diagnostic equipment to pinpoint mechanical and electronic problems. This service supports all domestic and import vehicles, providing accurate troubleshooting for check engine lights and performance issues.
Brake Repair
Complete brake system maintenance and repair services ensure vehicle safety. We inspect brake pads, rotors, calipers, and hydraulic systems to identify wear or damage. Our service includes brake fluid exchange, rotor resurfacing, and replacement of worn components using quality parts.
Oil Change
Preventative maintenance through professional oil change services extends vehicle longevity. We use high-quality lubricants meeting manufacturer specifications and replace oil filters during each service. This routine maintenance helps maintain engine performance and fuel efficiency for all vehicle types.
People
Paul Conrad
Founder
Established the business in 1968, building a legacy of honest service and community commitment that continues through family ownership today.
Denise Lowe
Owner
Carries on her father's tradition with over 30 years of experience, overseeing daily operations and maintaining quality standards.
Russell Goodman
Co-Owner
Manages shop operations with technical expertise, ensuring efficient service delivery while maintaining family business values.
Questions
What types of vehicles do you service?
We service all domestic and import vehicles, including cars, trucks, and SUVs from classic models to modern automobiles.
Do you offer financing options?
Yes, we provide financing through Mariner Dealer with options including 12 months same-as-cash at 3.99% dealer fee.
Are your mechanics certified?
Our team participates in ongoing training through NAPA, ATSG, and ATRA certification programs for transmission and drivetrain expertise.
What are your service hours?
We're open Monday through Friday from 8:30 AM to 5:00 PM with a 24-hour key drop available.
Do you provide warranties?
We stand behind our work with comprehensive warranties covering both parts and labor for customer protection.
Can I schedule appointments online?
Yes, we offer online appointment scheduling through our website for your convenience.
