Business Details
48 Years
experience
Your Trusted Auto Repair Partner in Cincinnati
Burton's Collision & Auto Repair has served Cincinnati and surrounding communities since 1978 with comprehensive automotive repair and maintenance solutions. Our ASE-certified technicians combine decades of hands-on experience with state-of-the-art diagnostic equipment to address both routine maintenance and complex repairs. We specialize in collision repair, electrical systems, brake services, and hybrid vehicle maintenance while maintaining strict quality control through our satisfaction guarantee.Our team prioritizes clear communication, using advanced diagnostics to deliver transparent recommendations and ensure vehicles operate at peak performance. With a legacy of trust built over 45 years, we serve both domestic and imported vehicle owners through honest service and premium quality parts. Our commitment extends beyond repairs to include customer education about vehicle systems and preventive maintenance strategies.
Services
Collision Repair
AC Repair
Brake Services
Tire Replacement
Oil Changes
Electrical Repairs
Hybrid Vehicle Maintenance
Suspension Repair
Engine Diagnostics
Vehicle Inspections
Details
- Year established: 1978
Highlights and features
- We offer 45+ years of combined experience in automotive repair
- Our technicians use state-of-the-art diagnostic equipment
- We provide transparent communication with no hidden fees
- Our work is backed by a comprehensive satisfaction guarantee
- We serve both domestic and imported vehicle owners
Associations and certifications
- ASE
What people say
Fast repair turn-around
High quality work
Reasonable prices
Excellent service
Professional staff
Services
Collision Repair
Our I-CAR certified technicians specialize in restoring vehicles to pre-accident condition using factory-grade materials. We handle insurance claims coordination, frame straightening, and paint matching for all makes. The process includes comprehensive damage assessment, disassembly of damaged components, structural repairs using computerized measuring systems, and multi-stage paint matching with UV protection. Customers receive regular updates throughout the repair timeline.
Brake Services
We provide complete brake system diagnostics and repairs including pad replacement, rotor resurfacing, and hydraulic system maintenance. Our technicians perform thickness measurements, wear pattern analysis, and fluid contamination checks. Services range from routine pad replacements to complete caliper and rotor overhauls. We use manufacturer-recommended friction materials and follow strict torque specifications for optimal safety and performance.
AC Repair
Our AC specialists diagnose and repair cooling system issues using electronic leak detection and pressure testing. Services include refrigerant recovery, compressor replacement, and cabin air filter changes. We follow EPA guidelines for refrigerant handling and use factory-approved charging equipment to restore optimal cooling performance in all climate conditions.
Oil Changes
We perform oil changes using manufacturer-specified viscosity grades and synthetic options. The service includes filter replacement, fluid level checks, and multi-point vehicle inspection. Technicians follow proper disposal procedures while checking for potential leaks and wear indicators. Customers receive maintenance records for warranty compliance tracking.
Electrical Repairs
Our specialists diagnose complex electrical issues using digital multimeters and oscilloscopes. Services cover charging system testing, sensor diagnostics, and wiring harness repairs. We troubleshoot intermittent faults in lighting systems, starting circuits, and computer-controlled components while maintaining proper grounding and connection integrity.
People
Steve Burton
Owner
Third-generation automotive technician with 45+ years in collision repair. I-CAR certified master technician specializing in structural analysis and paint technology. Maintains active involvement in shop operations and quality control.
Ricky Penter
Body Shop Manager
Certified estimator with 20+ years managing collision repairs. Coordinates insurance claims and oversees technician teams. Recognized for exceptional customer communication and complex repair coordination.
Dwayne
Lead Technician
Master technician specializing in electrical systems and hybrid vehicle diagnostics. Holds multiple manufacturer certifications including Toyota and Honda hybrid repair credentials. Trains junior technicians in advanced diagnostic procedures.
Greg
Service Advisor
15-year veteran service advisor with expertise in preventive maintenance scheduling. Coordinates multi-vehicle fleet services and manages customer service operations for commercial accounts.
Duane
Mechanic
ASE-certified mechanic focusing on engine diagnostics and transmission repairs. Specializes in drivability issues and performance tuning. Maintains technical certifications through annual training programs.
Questions
What types of vehicles do you service?
We service all domestic and imported vehicles, including specialized repairs for Asian models and hybrid/electric vehicles.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers for collision repair claims and handle paperwork processing.
How long do repairs typically take?
Most repairs complete within 1-3 business days depending on part availability and damage complexity.
Do you offer warranties on repairs?
All repairs include a comprehensive satisfaction guarantee covering parts and labor.
Can I schedule maintenance online?
Contact us directly via phone to schedule appointments for maintenance or repair services.
Are rental cars available during repairs?
We assist with coordinating rental vehicles through local providers during extended repair periods.
