Business Details
30 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Covington, GA
Golden Rule Automotive has been family-owned and operated since 1996, founded by Bob and Greg Hicks. With over 20 years of combined experience, our team of ASE Certified Master Technicians delivers expert automotive care. We prioritize customer satisfaction through transparent communication, competitive pricing, and comprehensive services ranging from routine maintenance to complex engine repairs. Our facility holds the ASE Blue Seal of approval and is a AAA-approved service center, reflecting our commitment to industry standards.We invest in ongoing technician training and utilize advanced diagnostic tools to ensure accurate, efficient repairs. Supporting local charities and the International Automotive Technicians Network underscores our dedication to community and professional excellence. Our mission remains simple: treat every vehicle with the same care and attention we would our own.
Services
Oil Change
Wheel Alignment
A/C Service
Brake Repair
Engine Diagnostics
Steering Maintenance
Suspension Repair
Tune Ups
Diesel Repair
Factory Services
Details
- Year established: 1996
Highlights and features
- ASE Certified Master Technicians with L1 certifications
- Family-owned since 1996 with 55+ years combined industry experience
- AAA-approved facility with free system evaluations
- 24/7 emergency service availability
- Community-focused with local charity partnerships
Associations and certifications
- ASE Blue Seal of Approval
- AAA Approved Facility
What people say
Exceptional timely service
Knowledgeable technicians
Great customer service
Competent professionals
AAA member discount
Services
Oil Change
Regular oil changes maintain engine longevity and performance. Our synthetic oil services use Valvoline products and premium filters to extend engine life while improving fuel efficiency. Technicians follow a systematic process including oil drain, filter replacement, and eco-friendly disposal. Customers benefit from competitive pricing and same-day service options.
Wheel Alignment
Proper wheel alignment ensures safety, extends tire life, and improves fuel economy. Using Hunter Hawkeye Elite equipment, we perform precision adjustments to manufacturer specifications. Our process includes suspension inspection and post-service verification to guarantee optimal handling and vehicle stability.
Brake Repair
Brake diagnostics and repairs ensure reliable stopping power. Our technicians identify wear patterns, test hydraulic systems, and recommend solutions tailored to budget and safety needs. Services include pad replacement, rotor resurfacing, and ABS system diagnostics using specialized tools for accurate results.
Engine Diagnostics
Comprehensive engine diagnostics address performance issues through computerized analysis. With over a century of combined experience, our technicians troubleshoot electrical systems, fuel delivery, and mechanical components. We provide clear explanations of findings and repair options with cost transparency.
A/C Service
Our A/C maintenance ensures optimal cooling performance. Using specialized equipment, we diagnose refrigerant levels, inspect compressor function, and perform system evacuations and recharges. Seasonal checkups prevent breakdowns and maintain cabin comfort during Georgia's hot summers.
People
Bob Hicks
Co-Owner
With 55 years in auto repair, Bob transitioned from Honda's Product Liability role to co-found Golden Rule Automotive. His expertise spans traditional mechanics and modern diagnostics, ensuring technical excellence across all services.
Greg Hicks
Co-Owner
Starting at age 3 with show car builds, Greg became an ASE-certified master technician. He oversees daily operations and technician training, maintaining high standards through continuous education and industry network participation.
Elaine
Customer Service
Elaine manages appointments and client communications with personalized attention. Her 20+ years of experience ensure smooth coordination between customers and technicians, earning consistent praise in client testimonials.
Questions
What services does Golden Rule Automotive offer?
We provide oil changes, wheel alignment, brake repair, engine diagnostics, A/C service, suspension work, and diesel repair. Our ASE-certified technicians handle all makes and models with specialized equipment.
Are your technicians certified?
Yes, both owners are ASE Certified Master Technicians with L1 certifications. Our team undergoes regular training to maintain technical expertise with evolving automotive technology.
Do you offer emergency services?
We provide 24/7 emergency oil changes and prioritize urgent repairs during business hours. Contact us at (770) 728-8289 for after-hours assistance.
What areas do you serve?
We serve Covington, Conyers, Monticello, and Madison. Our location at 1605 Access Rd provides convenient access for Newton and Rockdale County residents.
Do you have warranties on repairs?
Yes, we offer warranties on parts and labor. Specific terms vary by service - contact us for details about your repair's coverage duration and conditions.
How can I schedule an appointment?
Call (770) 728-8289 during business hours or visit our website. We offer same-day service options and accept walk-ins for urgent needs.
