Business Details
50+ Years
experience
Your Trusted Auto Repair Partner in Fond Du Lac
Rich's Truck & Auto has served Fond Du Lac since 1962, building a legacy of quality, honesty, and customer care. Our ASE-certified technicians specialize in diesel trucks and all vehicle types, combining decades of experience with modern repair techniques. We offer comprehensive services including diagnostics, engine machining, and fleet maintenance, backed by a 24-month/24,000-mile warranty. Our newly rebuilt facility prioritizes transparency and customer comfort, with loaner vehicles and shuttle service available. With over 50 years of local expertise, we maintain Rich's original commitment to exceptional service while embracing innovation in automotive repair. 
Services
Air Conditioning Repair
Brake Service
Battery Replacement
Check Engine Diagnostics
Diesel Engine Repair
Cooling System Service
Computer Diagnostics
Suspension Repair
Transmission Maintenance
Preventative Maintenance
Details
- Year established: 1962
Highlights and features
- Over 60 years serving Fond Du Lac with expert auto repair
- ASE-certified technicians for guaranteed quality workmanship
- Free bumper-to-bumper courtesy inspection with every service
- 24-month/24,000-mile nationwide warranty on repairs
- Specialized diesel truck repair and fleet maintenance services
Associations and certifications
- ASE-Certified
What people say
Friendly and professional
Expert diesel repairs
Timely service
Clear communication
Competitive pricing
Services
Diesel Engine Repair
Specialized diesel engine repair services for small to medium-duty trucks. Our experienced technicians handle Powerstroke, Duramax, and Cummins engines with precision machining capabilities when replacement parts aren't available. We provide complete diagnostics, component replacement, and performance optimization to ensure reliable operation for commercial and personal vehicles.
Computer Diagnostics
Advanced computer diagnostic services using state-of-the-art equipment to identify vehicle issues. Our technicians interpret diagnostic trouble codes and perform system checks to pinpoint electrical, mechanical, or software problems. This service helps prevent major repairs through early detection of potential issues in engine performance and vehicle systems.
Brake Repair
Comprehensive brake system inspection, repair, and maintenance services. We service all vehicle types with pad/shoe replacement, rotor resurfacing, hydraulic system diagnostics, and ABS system checks. Our technicians ensure proper brake function for safety compliance and optimal stopping power through complete system evaluations.
Air Conditioning Service
Professional automotive air conditioning repair and maintenance services. Our ASE-certified technicians perform system diagnostics, refrigerant recharging, component replacement, and climate control calibration. We ensure proper cooling performance and cabin temperature regulation through complete system evaluations and preventative maintenance services.
Preventative Maintenance
Scheduled maintenance services following manufacturer recommendations to extend vehicle lifespan. Includes oil changes, fluid exchanges, filter replacements, and comprehensive inspections. Our courtesy bumper-to-bumper check identifies potential issues before they become major problems, helping maintain vehicle reliability and resale value.
People
Aaron R.
Owner
With 15 years at dealerships, Aaron brings extensive diesel truck expertise to Rich's Truck & Auto. Passionate about stock car racing, he values community connections and technical excellence in automotive repair.
Nikki G.
Operations
Nikki ensures smooth operations at Rich's, combining organizational skills with compassionate leadership. She manages customer support and financial operations while maintaining the shop's welcoming atmosphere.
Rob K.
Shop Manager
As senior service advisor and shop manager, Rob combines technical knowledge with customer focus. He leads the team while maintaining high service standards and innovative repair approaches.
Dillon B.
Lead Technician
Dillon brings positivity and technical expertise as lead technician. His proactive approach ensures quality repairs while maintaining a supportive team environment through daily interactions.
John
Lifetime Technician
With over 50 years of experience, John provides unmatched expertise in vehicle repairs. His extensive knowledge spans classic and modern vehicles, offering valuable insights to the entire technical team.
Questions
What services does Rich's Truck & Auto offer?
We provide complete auto repair services including diesel engine repair, computer diagnostics, brake service, air conditioning repair, and preventative maintenance for all vehicle types.
Are your technicians certified?
Yes, our team includes ASE-certified technicians with specialized expertise in diesel truck repairs and comprehensive automotive maintenance for all vehicle makes and models.
Do you offer warranty on repairs?
We provide a 24-month/24,000-mile nationwide warranty on all repairs through our NAPA partnership, ensuring quality workmanship and customer satisfaction.
What are your business hours?
We're open Monday-Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-3:00 PM. Closed weekends. Emergency services available during regular business hours with prior arrangement.
Do you service commercial fleets?
Yes, we offer professional fleet service with competitive rates for businesses needing regular maintenance and repairs on commercial vehicles of all sizes.
Can I schedule an appointment online?
Yes, use our website's appointment scheduler or call us directly at (920) 375-5395 to book your service. We recommend scheduling in advance for preferred time slots.
Reviews (4)
Kathrine Atkin
Nov 17, 2025
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They treated me like family! Everybody was really nice and helpful. I was a stranded motorist in a vehicle that wasnt mine and they helped me get to where I need to be!! 5 out of 5 stars!!
Christine Wagner
Oct 24, 2025
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Guys were very accommodating and had vehicle finished with oil change and winterizing in short order. I'll definitely be going back for repairs and general repairs. Thanks guys!
Dustin O'Bright
Sep 23, 2025
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I took a relatively old vehicle to them for an inspection as it sat for a few years. They did a great job finding everything. I approved some suspension work that turned out to be a whole rack instead of just tie rods and ends. The increase in price was hard for me to afford but they worked with me to bring the price down so it worked for myself and them. My only complaint is that after the alignment my steering wheel is a little crooked. I haven't contacted them about it yet but I have no doubt they will take care of me, as they always have. Nothing but good things to say about Rich's.
Pamela M.
Sep 20, 2025
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Excellent customer service! The level of concern to make sure it was safe for me was outstanding, I am extremely happy with Rob and Phil. I highly recommend Richs Truck & Auto Repair.
