Business Details
27 Years
experience
Trusted Auto Repair Services in Salem, NY
Since 1999, Matthews Automotive has served Salem, NY, with honest, dependable auto repair guided by our mission 'Customers and Cars First.' Our ASE-certified technicians specialize in foreign and domestic vehicles, including Subarus, delivering dealership-quality service without the premium price. As a NAPA AutoCare Center and AAA network member, we combine industry-leading expertise with a 2-year/24,000-mile warranty to ensure lasting reliability. Our community-focused approach prioritizes transparent communication, digital inspections, and personalized service tailored to each vehicle and owner.With specialized knowledge in complex diagnostics, brake systems, and preventative maintenance, we treat every repair with precision while maintaining the trust that has sustained us for over two decades. Our commitment extends beyond repairs to supporting local drivers through convenient hours, contactless service options, and a dedication to keeping vehicles safe and efficient for the long term.
Services
Brake Service
Wheel Alignments
Tire Services
Vehicle Diagnostics
Air Conditioning Repair
Suspension/Steering Repairs
Preventative Maintenance
State Inspections
Details
- Year established: 1999
Highlights and features
- Our ASE-certified technicians deliver expert repairs for all vehicle makes and models.
- We offer a 2-year/24,000-mile NAPA AutoCare warranty on qualifying services.
- Contactless service with digital inspections and real-time updates is available.
- Specialized expertise in Subaru vehicles ensures precise, reliable maintenance.
- Flexible financing options make essential repairs accessible and affordable.
Associations and certifications
- ASE
- NAPA AutoCare Center
What people say
Honest service
Quality parts
Expert workmanship
Trustworthy technicians
Reliable repairs
Services
Brake Service
Brake service ensures safe stopping and vehicle control through pad replacement, rotor resurfacing, and system diagnostics. Our technicians address wear indicators and fluid leaks to maintain optimal braking performance. Customers benefit from enhanced safety and extended component lifespan.
Wheel Alignments
Proper wheel alignments correct tire wear patterns, improve fuel efficiency, and enhance handling precision. Using advanced equipment, we adjust camber, caster, and toe angles to manufacturer specifications. This service extends tire longevity and ensures safer driving conditions.
Vehicle Diagnostics
Our diagnostic services identify mechanical and electronic issues through OBD-II scanning and sensor analysis. Technicians interpret fault codes to resolve check engine lights and performance problems. Early detection prevents costly repairs and maintains vehicle reliability.
Preventative Maintenance
Preventative maintenance includes oil changes, filter replacements, and fluid checks to prolong vehicle lifespan. Following manufacturer schedules, we perform multi-point inspections to catch issues early. This service maintains warranty validity and prevents unexpected breakdowns.
Air Conditioning Repair
Air conditioning repair restores cabin comfort through refrigerant recharge, compressor diagnostics, and system leak detection. We service cooling components to ensure efficient operation during hot weather. Customers experience improved climate control and interior air quality.
Questions
What are your business hours?
We're open Monday through Thursday from 7:00 AM to 5:00 PM.
Do you service all vehicle types?
We service all makes and models, including foreign, domestic, and Subaru specialty vehicles.
Can I schedule appointments online?
Yes, our website offers convenient online booking for all repair services.
Are your prices competitive with dealerships?
We provide dealership-quality work at fair prices with transparent cost estimates.
Do you offer financing options?
Yes, we partner with NAPA EasyPay, Synchrony, and SNAP Finance for flexible payments.
Is there a warranty on repairs?
Our 24-month/24,000-mile warranty covers parts and labor on qualifying repairs.
