Business Details
21 Years
experience
Your Trusted Auto Repair Shop in Elgin, IL
At J & R Auto, we combine over 30 years of combined industry experience with cutting-edge technology to deliver professional auto repair services in Elgin, IL. Founded in 2005 by Raul Joya and Jose Martinez, our family-owned business prioritizes personalized customer care and honest service. Our ASE-certified technicians utilize Snap-On tools and diagnostic equipment to ensure accurate repairs for domestic and import vehicles. As a Bumper to Bumper certified shop, we offer access to premium parts from brands like Bosch and AC Delco, backed by a 12-month/12,000-mile warranty.Our team includes ASE Master Certified technicians and bilingual staff committed to hassle-free service. We specialize in computer diagnostics, transmission repairs, and preventive maintenance, serving Elgin and surrounding areas including Carpentersville and the northwest suburbs. Our mission emphasizes quality, efficiency, and community trust, making us a preferred choice for both individual and fleet vehicle maintenance.
Services
Computer Diagnostics
Emissions Testing
Electrical Systems
Engine Repair
Transmission Service
Brake Systems
Cooling Systems
Exhaust Systems
Suspension Repair
Preventive Maintenance
Details
- Year established: 2005
Highlights and features
- We offer ASE-certified technicians with 30+ years of combined experience.
- Our shop uses Snap-On diagnostic tools and premium OEM-quality parts.
- We provide a 12-month/12,000-mile warranty on all repairs.
- Our bilingual staff ensures clear communication and personalized service.
- We match or beat written estimates from competitors by 15%.
Associations and certifications
- ASE Certified
- Bumper to Bumper Certified Shop
Services
Computer Diagnostics
Our ASE-certified technicians use advanced diagnostic equipment to identify vehicle issues with precision. This service ensures accurate problem detection for efficient repairs, covering engine performance, electrical systems, and onboard computer functions. Proper diagnostics prevent unnecessary part replacements and reduce repair costs.
Transmission Service
We provide comprehensive transmission maintenance and repair for automatic and manual systems. Services include fluid changes, filter replacements, and complete overhauls using OEM-quality parts. Our technicians address shifting issues, leaks, and performance problems to restore optimal vehicle operation.
Brake Systems
Our brake services cover pad/shoe replacement, rotor resurfacing, and hydraulic system repairs. We use premium components to ensure reliable stopping power and safety. Technicians perform thorough inspections to identify wear patterns and prevent potential brake failures.
Preventive Maintenance
We offer factory-recommended maintenance plans including oil changes, tire rotations, and fluid checks. Regular maintenance extends vehicle lifespan, maintains warranty validity, and prevents costly breakdowns through early issue detection.
Suspension Repair
Our suspension services address shocks, struts, and alignment issues. Technicians restore ride comfort and handling stability using quality replacement parts. Proper suspension maintenance improves safety and prevents uneven tire wear.
People
Raul Joya
Co-Founder
Former Ford assembly plant supervisor with 24 years experience in Mexico and 16 years in Elgin auto repair. Known for professionalism and community involvement until his passing in 2013.
Jose Martinez
Co-Founder
Experienced mechanic with prior shop ownership in Mexico. Combined 30+ years automotive expertise with Raul Joya to establish J & R Auto in 2005, emphasizing quality service and family values.
Angel Martinez
ASE Master Technician
Graduated from Elgin Community College automotive program. Achieved ASE Master Certification while working at the family shop, specializing in complex diagnostics and repairs for domestic and import vehicles.
Jose Luis Martinez
Auto Body Specialist
Elgin Community College graduate pursuing Auto Body Business Operations degree. Focuses on collision repair and shop management while maintaining hands-on technical skills for customer service excellence.
Raphael Martinez
Auto Mechanic Technician
Experienced technician and Jose Martinez's brother. Provides expertise in general repairs and maintenance, contributing to the shop's reputation for comprehensive service and family-driven work ethic.
Questions
What services does J & R Auto Inc offer?
We provide full-service auto repair including diagnostics, transmission work, brake systems, suspension repairs, and preventive maintenance for domestic and import vehicles.
Are your technicians certified?
Yes, our team includes ASE-certified and ASE Master Certified technicians with extensive experience in modern automotive technology.
Do you offer warranties on repairs?
All repairs come with a 12-month/12,000-mile warranty covering parts and labor for your peace of mind.
Can you match competitor pricing?
We'll beat most written estimates by 15% - bring your competitor's written quote and we'll match or exceed the value.
What are your business hours?
We're open Monday-Friday 9AM-6PM, Saturday 9AM-4PM, and closed on Sundays for auto repair services in Elgin, IL.
Do you service fleet vehicles?
Yes, we offer maintenance and repair solutions for business fleets - contact our service managers for customized fleet service plans.
