Business Details
50+ Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Webster, NY
Turner Auto Care has served the Rochester area since 1968, establishing itself as a trusted name in automotive repair and maintenance. Founded in Greece, NY, and relocated to Webster in 1970, our family-owned business prioritizes transparency, honesty, and customer education. We employ ASE-certified technicians and adhere to rigorous industry standards, ensuring every vehicle receives meticulous attention. Our commitment to community extends beyond service, fostering relationships where customers feel valued and informed.With decades of combined experience, we focus on long-term vehicle health, offering prioritized repair plans and clear communication. As active members of ATI, NAPA, AAA, and the local Chamber of Commerce, we uphold a legacy of trust and excellence. Our goal is to provide reliable, ethical service that transforms first-time visitors into lifelong clients.
Services
Oil Change
Brake Repair
Transmission Repair
Tire Services
Engine Diagnostics
Electrical Repair
Suspension Work
Check Engine Light
Tune-up
Wheel Alignment
Details
- Year established: 1968
Highlights and features
- We prioritize necessary repairs and avoid upselling unnecessary services.
- Our ASE-certified technicians ensure expert diagnostics and repairs.
- Transparent communication with photo documentation of vehicle issues.
- 50+ years of combined experience serving the Rochester automotive community.
- Active members of ATI, NAPA, AAA, and the local Chamber of Commerce.
What people say
Great friendly service
Honest service
Communicate every step
Best repair shop
Exceeded expectations
Services
Oil Change
Regular oil changes are essential for engine longevity. Our technicians use high-quality products to ensure optimal performance. We inspect fluid levels and recommend intervals based on vehicle specifications, preventing costly mechanical issues while maintaining manufacturer warranties.
Brake Repair
We diagnose and repair all brake components, including pads, rotors, and hydraulic systems. Using advanced tools, we assess wear patterns and safety thresholds. Customers receive detailed explanations of required work, ensuring confidence in road safety and braking efficiency.
Transmission Repair
Our experts handle complex transmission diagnostics and repairs for manual and automatic systems. We perform fluid analysis and pressure tests to identify issues early. Transparent pricing and repair options help customers make informed decisions about costly component maintenance.
Tire Services
From rotations to pressure checks, we maximize tire lifespan and vehicle handling. We inspect tread depth, alignment angles, and wear indicators. Recommendations consider driving habits and local road conditions, improving fuel efficiency and safety.
Engine Diagnostics
Using factory-grade scanners, we interpret diagnostic trouble codes and perform system tests. Our approach identifies root causes rather than symptoms, preventing recurring issues. We explain findings in plain language, prioritizing repairs based on urgency and impact.
People
Scott Bartlett
Owner
Scott Bartlett brings 25+ years of automotive industry experience to Turner Auto Care. After transitioning from dealership work in 2011, he acquired the business in 2014. His leadership emphasizes ethical service and community relationships.
Vicki Bartlett
Owner
Vicki Bartlett joined Turner Auto Care in 2016, transitioning from corporate leadership. She focuses on customer communication and operational efficiency, ensuring clients receive clear, compassionate service while maintaining technical excellence.
Questions
What services does Turner Auto Care offer?
We provide comprehensive automotive services including oil changes, brake repairs, transmission diagnostics, tire maintenance, engine diagnostics, and more for all vehicle makes and models.
How do I schedule an appointment?
Book online through our website or call us at (585) 565-5558. We offer convenient scheduling with text updates to keep you informed throughout the process.
Do you handle emergency repairs?
Yes, we prioritize vehicle emergencies. Contact us immediately for urgent issues, and we'll work to accommodate your needs as quickly as possible.
How long does typical maintenance take?
Most routine services like oil changes or brake inspections take 1-2 hours. Complex repairs receive time estimates after our initial diagnostic assessment.
Are your technicians certified?
All our technicians meet ASE certification standards, ensuring qualified expertise across various automotive systems and repair techniques.
What sets Turner Auto Care apart?
We combine technical excellence with transparent communication, using photo documentation and plain-language explanations to build lasting customer trust in automotive care.
