Business Details
Emergency
services
Your Trusted Auto Repair Partner in Provo, UT
Honest-1 Auto Care Provo was founded on the principles of honesty, integrity, and exceptional customer service. Our team of ASE-certified technicians undergoes rigorous training to ensure every repair meets the highest standards of quality and precision. We prioritize eco-friendly practices through our Environmentally Sustainable Actions Certification Program, using recovery machines to prevent refrigerant leaks and disposing of materials responsibly. Our facility features a comfortable lounge with complimentary beverages, a children's play area, and free Wi-Fi to enhance your waiting experience. With a 3-year/36,000-mile warranty on services and a complimentary local shuttle service, we strive to make automotive care convenient and stress-free.Our owners, Bob and Kris Silvester, personally oversee operations, ensuring every customer receives transparent assessments and fair pricing. Trevor Silvester, our service manager and master technician, brings specialized expertise in European and Asian vehicle models. We offer 24/7 roadside assistance reimbursable up to $75 and maintain a commitment to community trust through honest diagnostics and repairs. Our digital inspection reports provide full transparency, and our 100-point inspection ensures comprehensive vehicle evaluations. By combining technical excellence with family values, we aim to be your lifelong automotive care partner.
Services
Air Conditioning Systems
Auto Repair
Transmission Service
Brake Repair
Check Engine Light
Clutch Repair
Cooling Systems
Engine Repair
Fuel Injection
Vehicle Inspections
Highlights and features
- We employ ASE-certified technicians with specialized training in European and Asian vehicle models
- Our 3-year/36,000-mile warranty covers all major repairs
- Complimentary local shuttle service and loaner vehicles available
- Environmentally Sustainable Actions Certification Program ensures responsible practices
- Family-owned business with owners present daily for quality oversight
Associations and certifications
- ASE Certified Technicians
- ESA Compliant
What people say
Quick diagnosis
Friendly staff
Competitive pricing
Family-friendly
Clear explanations
Services
Air Conditioning Systems
Our air conditioning specialists diagnose and repair cooling system issues while prioritizing environmental responsibility. We offer retrofit services converting older R-12 systems to eco-friendly R134a refrigerant, reducing future service costs. Annual maintenance prevents compressor failure by monitoring refrigerant levels and system pressure. Technicians use EPA-compliant recovery equipment during service to protect the ozone layer.
Automatic Transmission Service
We provide comprehensive transmission maintenance including fluid exchanges, filter replacements, and condition assessments. Our three-tier service options (Basic, Preferred, Supreme) address varying needs while extending transmission lifespan. Technicians check fluid color and viscosity during 21-point inspections to identify early wear indicators. Proper maintenance prevents overheating and costly internal component failures.
Brake Repair
Our brake specialists perform complete system diagnostics using digital inspection reports for transparency. Services range from pad replacements to rotor resurfacing while maintaining strict safety standards. Free brake inspections identify wear patterns and potential issues before emergencies occur. We use high-quality replacement parts to ensure stopping power and longevity.
Check Engine Light
Certified technicians use advanced diagnostic tools to identify check engine light triggers accurately. Free initial scans determine if issues require immediate attention or scheduled maintenance. Digital reports explain fault codes in plain language while recommending prioritized repairs. Early diagnosis prevents minor issues from becoming major mechanical failures.
Engine Repair
Our mechanics handle complete engine diagnostics and repairs for domestic and foreign vehicles. Services include tune-ups, oil changes, and major overhauls with manufacturer-recommended parts. The 100-point inspection identifies potential engine stressors like coolant leaks or belt wear. Preventive maintenance extends engine life and maintains optimal performance.
People
Bob Silvester
Owner
With decades of automotive experience starting in high school, Bob co-founded Honest-1 Auto Care to embody core values of integrity and quality work. He oversees daily operations and customer satisfaction.
Kris Silvester
Owner
Co-owner Kris Silvester partners with Bob to maintain the business's commitment to honest service. She ensures the facility remains customer-friendly with amenities like the children's play area.
Trevor Silvester
Service Manager
ASE Master Technician Trevor manages shop operations after training at Universal Technical Institute and Mercedes-Benz programs. He specializes in European and Asian vehicle diagnostics and repair.
Questions
What makes Honest-1 different from other Provo auto shops?
We combine ASE-certified technicians, eco-friendly practices, and a 3-year warranty with family-owned service. Owners Bob and Kris oversee operations daily.
Do you offer warranties on repairs?
Yes, all major repairs come with a 3-year/36,000-mile nationwide warranty for customer peace of mind.
Are your technicians qualified?
Our ASE-certified team includes master technicians with specialized training in European and Asian vehicle systems.
What if I need transportation during repairs?
We provide complimentary local shuttle service and loaner vehicles for customer convenience.
Do you service all vehicle makes?
Our technicians work on all domestic and imported vehicles, including specialized European and Asian models.
How can I save on auto repairs?
Current coupons include $50 off timing belt replacements and free brake inspections. Visit our website for active promotions.
