Business Details
39 Years
experience
Your Trusted Partner for Auto Repair in Norwich, CT
Since 1987, A & L Auto Service has been Norwich, Connecticut's trusted choice for high-quality auto repair and maintenance. Our family-owned business, led by owner Scott since 2001, combines decades of technical expertise with state-of-the-art facilities to deliver reliable solutions for all vehicle types. We prioritize customer satisfaction through transparent communication, fair pricing, and comprehensive services ranging from engine diagnostics to tire replacements. Our team of experienced technicians maintains rigorous quality standards while offering personalized service that reflects our deep roots in the local community. With nearly 30 years of operation, we've built a reputation for integrity through honest assessments and durable repairs.Our commitment extends beyond individual jobs - every service we perform is backed by our ownership team's personal guarantee. We serve the Greater Norwich area with competitive pricing that maintains accessibility without compromising quality. Our modern equipment ensures accurate diagnostics and efficient repairs, while our family-operated structure fosters accountability at every service stage. This combination of technical excellence and community values has made us a preferred automotive partner for generations of local drivers.
Services
General Auto Repairs
Engine Tune-Ups
Transmission Replacements
Oil Changes
Tire Rotation
Brake Service
Details
- Year established: 1987
Highlights and features
- We have nearly 30 years of experience serving Norwich drivers
- Our owner-operated structure ensures personal accountability for every repair
- Certified technicians use state-of-the-art diagnostic equipment
- We maintain competitive pricing without compromising quality standards
- Family-owned business with deep roots in the local community
What people say
Honest, straightforward
Fast and fair service
Only trusted with my cars
No intimidation kind of folks
Service has never been short of awesome
Services
Engine Tune-Ups
Our engine specialists perform comprehensive tune-ups using modern diagnostic tools to optimize vehicle performance. We replace spark plugs, inspect ignition systems, and adjust engine parameters to manufacturer specifications. This service improves fuel efficiency, reduces emissions, and extends engine longevity for both domestic and imported vehicles.
Brake Service
We offer complete brake system diagnostics and repairs including pad replacement, rotor resurfacing, and hydraulic system maintenance. Our technicians use premium components to restore stopping power while ensuring safety compliance. Regular brake servicing prevents costly failures and maintains optimal braking performance under all driving conditions.
Tire Rotation
Our tire specialists perform precision rotations following manufacturer-recommended patterns to ensure even wear. We inspect tread depth, check alignment angles, and maintain proper inflation pressures. This service maximizes tire lifespan, improves handling, and enhances vehicle safety through balanced traction distribution across all wheel positions.
People
Scott
Owner
Scott has led A & L Auto Service since 2001 after joining as a technician in 1993. His 30-year automotive career combines hands-on expertise with business leadership, maintaining the shop's commitment to quality repairs and customer satisfaction through technological upgrades and staff development.
Questions
What auto repair services do you offer?
We provide comprehensive services including engine diagnostics, transmission replacements, brake repairs, oil changes, tire rotations, and fluid maintenance for all vehicle types.
Do you service both foreign and domestic vehicles?
Yes, our technicians work on all makes and models including domestic and imported vehicles using specialized diagnostic equipment for accurate repairs.
What payment methods do you accept?
We accept cash, American Express, Discover, MasterCard, and Visa for all repair and maintenance services.
How can I schedule an appointment?
Call us at (860) 823-1897 during business hours Monday-Friday 8:00AM-5:30PM to schedule your vehicle service with our technicians.
